Frequently asked questions
Reservations
We have a wide range of holiday homes and flats in Zeeland on the islands of Schouwen-Duiveland, Noord-Beveland and surrounding areas.
You can make 1 accommodation per booking, of course you can make multiple bookings! You can also always e-mail Groenendijk Verhuur.
Everyone is welcome! You can apply via Groenendijk Verhuur
Choose your desired accommodation on our website. Then fill in the requested booking details, pay for your booking easily online and your booking will be automatically confirmed by e-mail.
You can reach us during office hours using our contact details.
Contact our office or send us an e-mail with the desired booking period, accommodation and number of people.
You can book online via our website over a year in advance.
Dogs are very welcome with us in Zeeland, just not in all properties! Check our website for our dog-friendly homes. There are extra costs for the dog's stay.
Yes, cleaning is compulsory and included in your booking.
no, unfortunately cleaning is a mandatory purchase because we want to guarantee our quality.
Payments
In your booking confirmation, you will see a blue link at the bottom of the e-mail. This link will take you to the online guest area of your booking. Here you can also make your payment.
You can find the payment terms in the online guest environment of your booking. You can pay by clicking on the blue link in the guest area.
Yes, via the unique payment link you can pay securely and online via iDeal, Bancontact, Belfius, Apple Pay or choose to make a manual transfer to our bank.
You can pay securely and online via the payment link via iDeal, Bancontact, Banktranfer, Belfius, Creditcard and KBC.
The tourist tax is €2.50 per person per night in 2023/2024.
Check in information
You can check in with us from 15:00 using the digital key. Please check your arrival e-mail carefully for the correct check-in information per accommodation.
You will receive a detailed arrival e-mail 4 days before arrival with all the information about your arrival day. More than 24 hours beforehand, you can click on the blue link in your arrival e-mail. You will be taken to your Recranet guest area. At the bottom you will find the access code for your property. PLEASE NOTE: this code is valid from 15 hours until departure.
With the digital code, you can check in from 15:00 to 23:00, however, we do ask you to consider the other guests in the property when you arrive late.
If the property is available, you can book an early check-in up to 24 hours in advance. Ask Groenendijk Rentals about the possibilities and prices.
Check out information
You can check out with us until 10am.
You can leave the car in our private car park until noon at the latest.
If availability allows, you can book a check-out until 5 pm. Ask Groenendijk Verhuur for the possibilities and price
To keep cleaning costs as low as possible for you as our guest, we kindly ask you to leave the property as follows:
- Collect beds and put linen in the corresponding laundry bags
- Collect towels and put them in the laundry bags
- Take waste to the container
- Unload the dishwasher
- Clean fireplace after use
- Close windows and doors
- Heating on low
Thank you in advance for your cooperation.
You can leave the property whenever you want, we would kindly ask you to leave the property closed and send us a short message.
My holiday in Zeeland
In the description of the property on our website, under facilities, you can see whether there is a high chair in the property. If this is not the case, you can book it for €10 per stay.
In the description of the property on our website, you can see under facilities whether there is a cot in the property. Should this not be the case, you can book it for €15 per stay including bed linen.
Bed linen is provided in all our properties.
All our properties have a towel pack per person. There is 1 bath mat per accommodation.
You will find a toilet roll in the toilet for the first day.
yes, you will find a starter pack on arrival for the first day.
Each flat has a coffee machine and a kettle. In the description of the house on our website, under facilities, you can see which coffee machine is available in the house. There is/are no coffee/coffee cups available
Unfortunately, our properties do not have parasols.
no, our properties do not have a BBQ. We offer a BBQ package including BBQ, charcoal and firelighters!
In the arrival e-mail you receive 4 days before arrival, there is detailed information about parking at your property. Please note: Permit zones.
If the property has enclosed bicycle storage, it is listed under facilities on our website.
Yes, you can reserve a city bike and/or an e-bike when booking. We will make sure they are ready for you at the property.
Reservering wijzigen of annuleren
You will find these for each accommodation in your booking confirmation and arrival e-mail.
If you have booked directly with us, you can cancel the booking yourself online in your guest area or send an e-mail to Groenendijk Verhuur.
You can only cancel these bookings via AIRBNB or Booking.com, we cannot assist you with this.
You will receive confirmation of the cancellation in your e-mail.
If you have booked directly through us, you can change the booking in your online guest environment yourself or email it to Groendendijk Verhuur.